From Hours to Minutes: JPW Industries’ Order Processing Transformation with Salesforce Partners and AI
Salesforce Marketing Cloud
JUNE 2, 2025
The Burden of Manual Process Driven by a customer-first mindset, JPW sought solutions to improve service and reduce order processing times. Rapid growth and expanded operations had led to a surge in business, with thousands of orders each month received via email and fax. “We used to take 16 to 24 hours to process a manual order.
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